Terms Of Payment
Standard terms are Net 30 days from date of invoice for approved credit accounts. C.O.D. or C.I.A. terms may be arranged without credit approval. All sales are final.
A freight allowed policy will be arranged with each customer based on weight or order value. For orders that meet the full freight allowed terms, shipping will be arranged at the discretion of Advantage Sales & Supply. This will be based on established freight rates and shipping time. For shipments that are freight paid by the customer, a preferred carrier may be specified by the customer.
Credit & Claims
All claims for shortages, errors, defective merchandise, billing errors or price discrepancies, must be received within 5 days after receipt of goods. Once the adjustment has been agreed upon, a credit memo will be issued from the Billing Department. All material ordered becomes the property of the purchaser upon delivery to the carrier. Claims for short shipments or damaged goods should be made to the carrier immediately.
Return of Merchandise
No goods may be returned without written Return Merchandise Authorization. If the return is the result of a customer error, Advantage Sales & Supply will do its best to minimize any expense on the customer.